Streamlined Safety: How We Helped A Care Home Provider Simplify Health & Safety Across Their Properties

A varied and growing portfolio of property – but with no consistency regarding documentation and procedures. How we streamlined one client’s Health & Safety documentation. 

We worked with our client to produce documentation and procedures that were uniform across the business but adaptable to each individual care home, providing both flexibility and full compliance for their growing business. This real-world example highlights our commitment to outstanding customer service, agile problem-solving, and how our 360 approach and expert Health & Safety team can support your business. 

Problem

The client, a care provider with a portfolio of residential properties, had added another care home to their portfolio but due to a case of COVID the property was unable to accept any visitors. This meant they were operating without a Health & Safety Policy or any risk assessments, which would make them instantly noncompliant from a CQC perspective as well as falling foul of other regulations.

Background

The client had 6 care homes, with each facility operating autonomously under its own documents and procedures. Additionally, each registered manager was signing as the person responsible for health and safety; this was not correct as, whilst the managers had individual responsibilities and control on a day-to-day basis, the directors had the ultimate responsibility.

Solution

We produced an all-encompassing Health & Safety Policy document, along with other generic documents and risk assessments which could be easily adapted at each home, thus providing uniformity and consistency.

Results

The whole business – not just the Health & Safety department - now has documents that are produced centrally at head office and are applicable to all the care homes in the group. 

This has enabled staff that move between the care homes to provide temporary cover and training, as all procedures and documents are consistent across the group. The company have since added yet more residential premises; these have been able to operate from day one, with an applicable Health & Safety Policy and Safety Handbook as well as easily adaptable risk assessments.

Contact Us

To find out more about how our 360 approach and expert Health & Safety team can support your business, contact a member of our team at HealthandSafety@skaltd.co.uk.

Disclaimer

The information and any commentary contained within these updates are for general information purposes only and do not constitute legal or any other type of professional advice. Stallard Kane does not accept and, to the extent permitted by law, exclude liability to any person for any loss which may arise from relying upon or otherwise using the information contained in these blogs. If you have a particular query or issue, you are strongly advised to obtain specific, personal advice about your issue and not to rely solely on the information or comments in these updates.